Welcome to

Such a Retreat

Choose your experience

Overwater bungalows on tropical shoreline
Warm & Earthy

The Forest

Lush canopies, overwater stillness, and the deep quiet of nature.

or
Aerial turquoise sandbar island
Cool & Coastal

The Ocean

Deep navy, turquoise waters, and the open clarity of the sea.

Back to Retreats

Terms of Service

Brand: Such a Retreat
Operator: Shrouq Group LLC

Welcome to Such a Retreat ("Such a Retreat," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and retreat booking platform.

By accessing our website, creating an account, making a booking, or participating in one of our retreats, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. About Such a Retreat

Such a Retreat is a wellness retreat platform operated by Shrouq Group LLC. We curate, organize, and facilitate wellness retreats designed to promote personal growth, well-being, mindfulness, and meaningful travel experiences.

Some retreats are operated directly by Such a Retreat, while others may be delivered in collaboration with carefully selected retreat partners, instructors, venues, or service providers.

Our services include providing retreat information, facilitating bookings, processing payments, and supporting participants before and after their retreat experience.

2. Eligibility

The individual making a booking must be at least 18 years of age and have the legal capacity to enter into a binding agreement.

Certain retreats may permit participation by individuals under the age of 18 ("Minors"). Where permitted, a Minor must:

  • Be accompanied by a parent, legal guardian, or another responsible adult authorized by the parent or legal guardian, unless the specific retreat states otherwise;
  • Comply with all retreat rules and participation requirements; and
  • Have all required consent forms completed before participation.

The adult making the booking on behalf of a Minor represents and warrants that they have the legal authority to do so and accepts full responsibility for the Minor's participation, supervision, conduct, safety, and compliance with these Terms.

Specific age requirements for each retreat will be clearly stated on the applicable retreat page.

3. Bookings

Submitting a booking request does not guarantee confirmation.

A booking becomes confirmed only after:

  • Payment (or the required initial payment) has been successfully processed;
  • Availability has been confirmed; and
  • You receive a booking confirmation from Such a Retreat.

We reserve the right to refuse or cancel any booking before confirmation for reasons including, but not limited to:

  • Lack of availability;
  • Pricing or technical errors;
  • Suspected fraud;
  • Payment authorization failure;
  • Violation of these Terms; or
  • Circumstances that make fulfillment impossible.

If we are unable to confirm your booking after payment has been received, any amounts collected will be refunded in accordance with our Cancellation & Refund Policy.

4. Pricing and Payments

Retreat prices are displayed on the applicable retreat page.

Payment may be required:

  • In full at the time of booking; or
  • Through an installment payment plan where offered.

The applicable payment schedule, deposit amount, due dates, accepted payment methods, and any additional payment conditions will be clearly presented during the booking process and on the relevant retreat page.

By completing a booking, you authorize Such a Retreat to process payments according to the selected payment schedule.

Failure to make payments by the applicable due dates may result in suspension or cancellation of your booking, subject to our Cancellation & Refund Policy.

All payments are securely processed through trusted third-party payment providers. Such a Retreat does not store complete payment card information.

Applicable taxes, service charges, or government-imposed fees, if any, will be disclosed during checkout where required by law.

5. Cancellation and Refunds

All cancellations, deposits, installment payments, refunds, booking changes, and related matters are governed by our separate Cancellation & Refund Policy.

Please review that policy carefully before making a booking.

6. Retreat Changes

Although we strive to operate every retreat exactly as advertised, circumstances beyond our control or operational considerations may require reasonable modifications.

We reserve the right to modify:

  • Retreat schedules;
  • Daily itineraries;
  • Activities;
  • Accommodation;
  • Venues;
  • Instructors or facilitators;
  • Transportation arrangements; or
  • Other operational details.

Such modifications do not automatically entitle participants to refunds unless required under our Cancellation & Refund Policy or applicable law.

7. Participant Responsibilities

Participants are responsible for ensuring that they are physically, mentally, and medically able to participate in retreat activities.

You agree to:

  • Provide accurate and complete information during booking;
  • Inform us of any medical conditions, allergies, dietary restrictions, accessibility requirements, or other relevant information that may affect your participation;
  • Follow all reasonable instructions provided by retreat staff;
  • Respect retreat facilitators, staff, participants, local communities, and property;
  • Comply with applicable laws and local regulations.

Participants remain solely responsible for obtaining:

  • Valid passports;
  • Visas;
  • Vaccinations;
  • Required travel documents; and
  • Compliance with destination-specific entry requirements.

8. Health and Wellness Disclaimer

Many retreats include activities such as yoga, meditation, fitness sessions, hiking, water activities, workshops, or other wellness experiences.

Participation in all activities is entirely voluntary.

You acknowledge that these activities involve inherent risks and agree to participate only if you are medically fit to do so.

Parents or legal guardians are responsible for determining whether a Minor is medically and physically fit to participate.

Nothing provided by Such a Retreat constitutes medical advice.

Participants should consult an appropriate healthcare professional before engaging in any physical activity if they have concerns regarding their health.

9. Travel Insurance

We strongly recommend that every participant obtain comprehensive travel insurance covering, where appropriate:

  • Trip cancellation;
  • Medical expenses;
  • Emergency medical evacuation;
  • Lost or delayed baggage;
  • Travel interruption;
  • Flight delays; and
  • Other travel-related risks.

Travel insurance is the sole responsibility of each participant.

10. Participant Conduct

Such a Retreat is committed to providing a respectful, inclusive, and safe environment for all participants.

Participants agree to behave respectfully toward:

  • Other participants;
  • Retreat facilitators;
  • Staff members;
  • Local communities; and
  • Property.

We reserve the right to remove any participant, without refund, whose behavior:

  • Endangers themselves or others;
  • Harasses, intimidates, or discriminates against others;
  • Violates applicable laws;
  • Damages property;
  • Seriously disrupts the retreat experience; or
  • Otherwise creates an unsafe or inappropriate environment.

Adults accompanying Minors remain solely responsible for the supervision and care of those Minors throughout the retreat unless a specific activity expressly provides supervised childcare services.

11. Third-Party Services

Our retreats may involve services provided by independent third parties, including:

  • Hotels;
  • Transportation providers;
  • Activity operators;
  • Wellness practitioners;
  • Restaurants;
  • Local guides; and
  • Other suppliers.

While we carefully select our partners, Such a Retreat is not responsible for the acts, omissions, negligence, products, or services of independent third-party providers.

12. Intellectual Property

All content available on the Such a Retreat website—including text, graphics, logos, branding, photographs, videos, designs, illustrations, downloadable materials, and other content—is owned by or licensed to Such a Retreat and is protected under applicable intellectual property laws.

You may not reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any content without our prior written consent.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, store, and protect your personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

14. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Such a Retreat disclaims all warranties, express or implied, including warranties regarding:

  • Continuous availability;
  • Accuracy of information;
  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement; and
  • Freedom from interruptions or technical errors.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Such a Retreat, Shrouq Group LLC, and their directors, officers, employees, contractors, affiliates, partners, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Your use of our website;
  • Your participation in a retreat;
  • Travel delays or interruptions;
  • Acts or omissions of independent third-party providers;
  • Personal injury, illness, or loss (except where liability cannot legally be excluded);
  • Loss of personal belongings;
  • Lost profits or business opportunities; or
  • Events beyond our reasonable control.

Where liability cannot legally be excluded, our liability shall be limited to the maximum extent permitted under applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Such a Retreat, Shrouq Group LLC, and their directors, officers, employees, contractors, affiliates, and partners from and against any claims, liabilities, damages, losses, expenses, or legal costs arising from:

  • Your breach of these Terms;
  • Your misuse of the website;
  • Your violation of applicable law;
  • Your negligence; or
  • Your actions during a retreat.

17. Force Majeure

Such a Retreat shall not be liable for delays, cancellations, interruptions, or failures to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters;
  • Severe weather;
  • Earthquakes;
  • Floods;
  • Wildfires;
  • Pandemics;
  • Epidemics;
  • Government actions;
  • Travel restrictions;
  • Armed conflict;
  • Terrorism;
  • Civil unrest;
  • Labor disputes;
  • Transportation disruptions;
  • Utility failures; or
  • Communication system failures.

18. Changes to These Terms

We may revise these Terms from time to time.

The most current version will always be available on our website and will indicate the updated Effective Date.

Your continued use of our website or services after revised Terms become effective constitutes your acceptance of those changes.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.

20. Contact Us

If you have any questions regarding these Terms, our services, or your booking, please contact us using the contact information provided on our website.

We are committed to responding to inquiries as promptly as reasonably possible.